Consulting: Identify Communication Breakdowns and Fix Them

When communication breaks down, projects stall, teams get frustrated, and mistakes increase. This consulting process is designed to find out exactly where communication is going wrong and why. Through interviews, focus groups, and surveys, we uncover the real disconnects and turn them into clear action steps. We also look at how language is being used, how messages are landing, and where subconscious assumptions are creating confusion. The result is communication that works at every level of your organization.

What We Do:

• Interview employees and managers to find out where communication is unclear or missing.
• Run focus groups to surface patterns of misunderstanding, frustration, and disconnect.
• Use targeted surveys to measure alignment, trust, and clarity across teams.
• Summarize findings in plain language with clear, prioritized recommendations.
• Facilitate conversations with leadership to reset expectations and improve team alignment, using language strategies that shift how messages are received and retained.