Stop Communication Gaps that

Leak Revenue

Are you a leader whose message isn't landing the way you intended?

Whether you're a C-suite executive struggling with team alignment, an HR professional navigating difficult conversations, or a high-achiever whose internal dialogue is sabotaging your confidence—you know that communication gaps are costing you more than just awkward moments.

Book Your Communication Assessment

The Hidden Cost of Poor Communication

Your Communication Gaps Are Bleeding Money

Every miscommunication, every avoided conversation, every mixed message is directly costing your organization revenue through lost productivity, missed opportunities, and employee turnover.

$54K

Annual salary waste per senior employee

due to communication gaps

103 hrs

Wasted in unnecessary meetings

per employee yearly

209 hrs

Lost to duplicative work from unclear direction

EXTERNAL:

What You See

Teams spinning in circles on projects
Managers dropping the ball on execution
Deals lost because teams aren't aligned
One sideways conversation derails entire projects
Constant rework and missed deadlines

INTERNAL:

What You Feel

Second-guessing yourself before important meetings
Replaying conversations wondering if your message landed
Avoiding difficult conversations that need to happen
Feeling reactive instead of strategic in communications
Uncertainty about your leadership presence

PHILOSOPHICAL:

The Real Stakes

Knowledge workers spend 88% of their time communicating
Poor communication wastes human potential
Unclear leadership undermines organizational success
Communication gaps erode trust and credibility
Your leadership legacy depends on how well you connect

I'm Barbara Jenks, and I've been exactly where you are.

In my 20 years as an HR executive at Fortune 500 companies like Boeing and Fox, I witnessed, mediated, and cleaned up the aftermath of thousands of conversations. Each one proved that clarity, tone, and timing either build momentum or blow everything up.

I've seen brilliant leaders lose credibility over one poorly delivered message. I've watched high-performing teams implode because someone couldn't read the room. And I've helped transform both through my unique approach.

Neuroscience + Improv Expert

20 years Fortune 500 HR leadership (Boeing, Fox Entertainment)
SHRM Senior Certified Professional (SHRM-SCP)
Advanced HR Compliance & Investigations (Cornell)
Author: "Choose Confidence - The Decision to Embrace Your Power"
Fractional VP Operations experience

Here's How We Fix This—Fast

My proven 3-step process transforms communication gaps into competitive advantages

1 ASSESS & RECALIBRATE

We identify your specific communication gaps and blind spots using neuroscientific assessment tools. No guesswork—just data-driven insights into what's actually happening in your conversations.

2 PRACTICE & INTEGRATE

You'll learn my proven frameworks for reading rooms, delivering messages that land, and shifting out of reactive mode—using improv-based techniques that make it stick.

3 IMPLEMENT & SCALE

Whether it's 1:1 coaching, team workshops, or company-wide culture transformation, we create systems that make clear communication your competitive advantage.

When Leaders Work With Me, Here's What Happens

Confidence Skyrockets

You lead conversations with strategy instead

of hoping for the best

Decision-Making Gets Sharper

No more second-guessing

or analysis paralysis

Team Execution Improves

Your message lands the

first time, every time

Measurable Results

40% reduction in unnecessary meetings,

60% improvement in team alignment scores

Why this Coaching Works

When communication breaks down, so does leadership. I help you move past scripts and jargon into tools you can use in real time—whether you’re coaching a team member, giving feedback, or handling conflict. With neuroscience-backed strategies and 20+ years in HR, you’ll learn how to stay calm under pressure, communicate clearly,

and build the kind of trust that makes your team want to follow.

Why this works:

Science-backed tools you can use in the moment, not just in theory
HR expertise from decades of supporting leaders and teams
Practical strategies that build clarity, trust, and buy-in

Let’s Talk About the Conversations Holding You Back

Services

About Barbara Jenks

Most leadership problems start with one thing:

a conversation gone sideways.

No script, strategy deck, or leadership book can save you if your

message doesn’t land the way you expected it to. Because communication goes beyond words - it’s energy, body language,

and the ability to read a room and adjust in real time.

I’m Barbara Jenks, recovering HR exec, improv nerd, and the

strategist leaders call when their communication gaps start

leaking trust, clarity, and revenue.

I’ve seen it all.

In my 20 years in HR across Fortune 500 and mid-size companies

taught me one thing:

Communication makes or breaks everything. I’ve witnessed, mediated, coached, or cleaned up the aftermath of thousands of conversations, each one proving that clarity, tone, and timing can

either build momentum or blow it all up.

Teams spinning in circles. Managers dropping the ball. Execs losing credibility. Deals lost because customer-facing teams weren’t aligned.

All from one root cause: poor communication.

And that’s exactly what I fix.

My clients learn to ditch the overthinking, deliver messages that land, and shift out of reactive mode

for good.

I blend my HR experience, neuroscientific tools and techniques, and an improviser’s mindset to help you:

Pay attention and respond to your team’s nonverbal cues (tone, body language, facial expressions)
Clarify direction so your team actually follows through
Handle hard conversations without losing your cool
Listen in a way that your employees FEEL heard